Thanks for reading! We hope you can now get back to gaming as good/bad as you were before. If you continue to encounter an issue, please file a ticket at If not, ensure you have followed these steps thoroughly. The microphone should now work as it did before. If you have updated the firmware, the ‘Default Format’ should be listed as ‘1 channel’ (if you do not, repeat steps 1-4, making sure you are choosing the correct device and unplugging for at least 10 seconds)Ĩ) Select the Advanced tab. You will know the pairing is successful when the LED on the transmitter turns solid. With the headset off, press and hold the power button for 6 seconds. The white LED will blink rapidly when it enters pairing mode. (Your device may be one of: SteelSeries SC2 USB Headset / SteelSeries Siberia Elite / SteelSeries Siberia 650)ħ) You should now see an Advanced tab. To pair the headset to the transmitter: On the transmitter hold down the pairing button for 5 seconds. Fix it with these easy steps:ġ) Open control panel and navigate to device managerĢ) Expand Sound, video, and game controllersģ) Right click on your device and choose “Uninstall” (Your device may be one of: SteelSeries SC2 USB Headset / SteelSeries Siberia Elite / SteelSeries Siberia 650)Ĥ) Unplug the headset from the PC, wait about 10 seconds, then plug it back in.ĥ) If you would like to verify Windows is all good with your headset again, right click on the audio icon in the system tray and choose ‘Recording devices’Ħ) Right click on your device and choose Properties.
TLDR If your microphone does not work in Windows after updating its firmware in SSE 3.6.6, it just needs a driver reset. It lets you bind a keyboard button for on-the-fly macro recording while you game. It is a great feature, but in this particular case, will cause the microphone to no longer be recognized by Windows. Unlock complete control of your devices buttons and keys within SteelSeries Engine. Windows remembers your playback and recording devices so that you can quickly switch between defaults when they are connected and disconnected. Unfortunately, there was a side effect that left users with a microphone that Windows could get confused about. The latest firmware addressed an issue using the aformentioned headsets on PS4. We did not intend for your headset to stop working with this latest firmware update.
If this is you: “My Siberia headset’s microphone stopped working after updating to SteelSeries Engine 3.6.6!” then we are, first and foremost, genuinely sorry. The new SteelSeries Engine apps include Image Sync, which gives you the capability to play GIFs on your keyboard through its RGB lighting SteelSeries Support Octo08:03 am Hey, Im going to transfer this ticket to our software guys so they can help a bit better with this SteelSeries Support Octo08:03 am Hey. If you are one of them, good news, we have a fix for you!
A recent firmware update to the Siberia Elite, Elite Prism, and Siberia 650 has caused some people to lose use of their microphone on Windows.